Politique de confidentialité

To ensure transparency about the processing and collection of your personal information:

We want you to be able to make informed decisions about the use and processing of personal information. That is why we created our website. To support this, we use various methods and procedures to provide relevant information about the use of personal information.
If we determine that you need specific details, we will provide the information at the appropriate time.
We will be happy to answer your questions and provide the details you need, subject to any restrictions imposed by law. You can reach us by email at: info@compterance.com

Personal data will be used only for the purposes specified in the Policy.

Nous pouvons traiter les renseignements personnels à diverses fins, notamment pour vous fournir le site Web et vous mettre en relation avec des plateformes de négociation de tiers (les « Services »), améliorer le site, protéger nos droits et intérêts, faciliter la maintenance et la prestation des Services, satisfaire à toute obligation réglementaire ou légale, et mener des activités administratives et commerciales afin de faciliter la fourniture et l’utilisation des Services.
Nous traitons également les renseignements personnels pour mieux comprendre vos préférences et vos besoins.

To use key tools to protect your personal information rights:

Nous disposons de ressources importantes pour vous permettre d’exercer vos droits. Vous pouvez communiquer avec nous en tout temps pour demander l’accès aux renseignements personnels vous concernant. Nous les modifierons ou les supprimerons, ou cesserons de les utiliser à des fins précises ou générales. Nous pouvons vous transférer ces renseignements ou les transmettre à un tiers. Nous sommes en mesure de répondre à vos demandes.

Secure your personal information:

Although we cannot guarantee the absolute security of your personal information, we will continue to use various methods and techniques to help protect it.
Our privacy and security policy is comprehensive.

1. La portée?

This Policy describes the types of personal information the Company collects from natural persons, as well as how it processes such information, discloses it to third parties, secures its processes, and related matters.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is a person who can be identified directly or through a combination of additional information that we hold or can access.
This Policy defines “processing” as any operation that involves the use or collection of personal information. This includes managing, structuring, and storing personal information.
Our services are intended for a general audience and are not designed for use by persons under 18 years of age. We do not knowingly seek or collect information from persons under 18 years of age. We do not knowingly permit such persons to use our services. If we become aware of information concerning children, we will delete it as quickly as possible.

2. What personal information do we hold about you?

When you access the service and its channels or visit our website, we collect personal information. In some cases, we may ask you to provide your personal information. In other cases, we collect your personal information by analyzing and reviewing your use of our Services or service channels, or by receiving your information from our third-party partners.

3. You are not required to disclose personal information to the company or face the consequences of doing so.

Cependant, vous n’êtes pas tenu de Nous fournir des Données personnelles. Toutefois, dans certaines circonstances, si vous ne Nous fournissez pas ces Données personnelles, Nous pourrions ne pas être en mesure d’offrir les Services ou les utilisateurs pourraient ne pas pouvoir accéder au site Web.

4. What types of personal information may we collect? When you visit our website, we collect the following personal information about you:

This data includes information about your online activity logs, traffic data (including your IP address, access date and time), the language you used, software crash logs, browser type, and information about the device you used. The information collected is not personal information and cannot be used to identify you.
Personal information we receive from you: any personal information you voluntarily provide when you connect, through us, to a third-party online trading platform.
Personal information you provide specifically to third-party platforms to facilitate trading operations: this information includes your full name, address, phone number, and email address.

5. Legal basis and purposes for processing personal information

6. Transfert de renseignements personnels à des tiers

The Company may also disclose Personal Information to third-party companies that provide services to us, including hosting and storage, IP address information, and user experience analytics.
You may also ask us to transmit certain Personal Information about you to third-party trading platforms. In these cases, we will disclose the Personal Information you provide to us to third-party trading platforms. Their use of your Personal Information is subject to their privacy policies. Your Personal Information may be disclosed to multiple trading platforms.
The Company may disclose Personal Information to related entities or business partners. This may provide the Company with the resources needed to improve the products and services it offers to its clients.
Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Information to regulatory or local authorities, or other official authorities.
We may also disclose Personal Information about you to prospective investors or purchasers, or to lenders of the Company or any other group company, if such a transaction takes place (including the transfer or sale of assets belonging to the Company or any other group company) or in connection with any merger, restructuring, consolidation, or bankruptcy of the Company or any other group company.

7. Témoins et services de tiers

We may use third-party services, including advertising providers on our website or analytics companies. These companies may also use cookies or other technologies.
Cookies are small text files placed on your device whenever you visit or access the website. They collect information about your preferences and browsing habits to improve your user experience, remember your preferences, and personalize products and services that may interest you. Cookies are also used for statistical and analytics purposes.
Some cookies we may use are session cookies. They are temporarily downloaded to your device and last only for a short period, until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a certain period after you close your browser. They are used to help the website recognize you as a returning user and enable users to return to the website.

Types de témoins:

We may use them based on their purpose:

ONLINE TRACKING NOTICE
This service currently does not support “Do Not Track” signals.
8. Retention of personal data about you

The Company will retain personal information about you for as long as necessary to fulfil the purpose of processing the personal information, as described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.
We will disclose your information to third-party trading platforms for a period of 12 months. If you consent, we will continue to disclose your data for an additional 12 months.
We regularly review the personal information we retain to ensure it is no longer necessary.

9. Transfers of Personal Information to a Third Country or International Organization

10. Security of personal information

We have implemented appropriate organizational and technical measures to protect personal data. This includes preventing the accidental or unlawful destruction, loss, or alteration of personal data.
We cannot guarantee or ensure that the security of your personal data will be maintained without failure. Nor can we be held liable for any non-material, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, without limitation, any disclosure of personal data resulting from transmission errors, unauthorized access by a third party, or any other cause beyond our control.
Where legal obligations or other obligations beyond our control apply, we may be required to provide personal data concerning you to third parties, such as public authorities. In these situations, we cannot control the security applied to your personal data by third parties.
Personal data cannot be transferred over the Web with complete security. The Company cannot guarantee the security of personal data you transmit to us over the Internet.

11. Links to third-party websites

Le site Web contient des liens vers des sites et applications de tiers. Ces sites Web et applications ne sont pas placés sous la supervision de la Société. Nous ne sommes pas responsables de la collecte ni du traitement des Données personnelles effectués par ces sites Web ou applications. La présente Politique ne s’applique pas aux actions réalisées par l’intermédiaire de ces sites ou applications.
Lorsque vous accédez à des sites Web ou applications de tiers, nous vous recommandons de lire leurs politiques de confidentialité avant de décider d’y accéder ou de les utiliser. Nous vous suggérons également de le faire avant de leur transmettre des Données personnelles.

12. Changes to This Policy

When you access third-party websites or applications, we recommend reading their privacy policies before deciding whether to access or use their applications, or provide them with any Personal Data.

13. Your rights regarding your personal information

You have the right to ask us to verify the accuracy of the Personal Data collected about you, correct any errors, and delete any Personal Data We no longer need. You may also restrict the scope of certain types of Personal Data processing.
If you are an EEA resident, please see this page:
These rights are available to you in relation to the information you provide concerning your Personal Data. You may request to exercise your rights by sending an email to the address below.
Right of access
The Company can verify whether Personal Data concerning you is being processed. If so, you may access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copy. The data will be made available electronically if you request it.
The right of access to Personal Data must not conflict with the rights and freedoms of others. If the request affects another person’s rights and freedoms or their rights, the Company may refuse to comply with the request or limit its ability to respond.
Right to rectification
The Company may rectify inaccurate Personal Data. You have the right to require that any incomplete Personal Data concerning you be rectified, taking into account the purpose of the processing.
Right to erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purposes for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you based on the legitimate interests pursued by Us or by a third party; (e) the Personal Data is processed unlawfully; or f) the Personal Data must be deleted to comply with the Company’s legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation that must be performed under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal rights.
Restriction of processing
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
If you request that Personal Data be restricted, the Personal Data may be retained only with your consent, or to establish, exercise, or defend legal rights, protect the rights of another natural person, or where an important public interest exists within the European Union or a Member State.
Right to data portability
If the process is carried out by an automated system and is based on consent or on a contract to which you are a party, you have the legal right to access the Personal Data you provided to the Company.
You have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically possible. The rights available to you under the right to erasure are not changed by exercising your right to data portability. The right to transfer data does not affect anyone’s rights or freedoms.
Right to object
You have the right to object at any time to any use of Personal Data concerning you that is based on the legitimate interests pursued by the Company or by a third party. This includes, without limitation, profiling based solely on those legitimate interests. If we can establish compelling legitimate grounds for processing the Personal Data, we may continue that processing only if it is demonstrated that those grounds override your rights, freedoms, or interests, or the exercise, establishment, or defence of legal rights.
With respect to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent to Our processing of Personal Data concerning you at any time. This will not affect the legality or lawfulness of any processing that was based on your consent before it was withdrawn.
You have the right to file a complaint with the authority that supervises you.
You may bring a claim before a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights in relation to Personal Data concerning you, as detailed in this section 13.
We will provide the information requested under the rights available to you in section 13 of this agreement within one month after receiving your request. The period may be extended by up to two months, where necessary, depending on the nature and number of requests. Within one month after receiving your request, we will inform you of any extension and the reasons for it.
To the extent that it does not conflict with the provisions of section 13 of the law, the information you request under your rights in section 13 will be made available free of charge. If the request is unjustified or excessive, including because it is repeated, We may charge a reasonable amount to cover the administrative costs of providing the information or communicating the requested action. We may also decline to act.
If we have doubts about the identity of the actual person who submitted your request, the Company may request additional information.